Buxar: Despite earning nearly Rs10 crore in 2025-26, Dumraon railway station continues to suffer from a severe lack of basic amenities, with passengers alleging that not a single toilet at the station is fit for use. According to railway records, the station generated revenue of Rs9.95 crore during the last financial year.Thousands of passengers use the station every day, yet clean and functional toilets remain unavailable. The only toilet currently accessible at the western end of the station is in such poor condition that passengers avoid going near it. Locals claim it has not been cleaned for months. “There is no toilet here that a passenger can use with dignity. We pay for tickets but are denied even basic facilities,” said commuter Ravi Lala.Sources said Dumraon station earlier had four toilets, but none are presently operational. The pay-and-use toilet near the ticket counter remains locked. A temporary toilet between platforms numbers 1 and 2 has been demolished, while another facility near Maa Kali temple, constructed nearly four years ago and handed over to the railways by the govt power distribution company, has never been opened for public use.Passengers alleged that railway officials have repeatedly shifted responsibility for the facility’s upkeep. At different times, blame has reportedly been placed on station staff, contractors and the lack of a water supply connection. The unused toilet complex has now turned into a parking spot for motorcycles. “The toilet building is locked, but motorcycles are parked inside the premises. This shows how seriously the issue is being taken,” said a local resident Rajeev Singh.Dumraon, a ‘B’ category station, is considered the third-largest station on the DDU-Patna rail section after Buxar and Ara. It provides direct rail connectivity to major cities, including Delhi, Mumbai, Kolkata, Lucknow, Kota, Tatanagar, Bilaspur and several destinations in Punjab. Despite its importance, the absence of sanitation facilities continues to inconvenience nearly 4,000 passengers who pass through the station daily. Women, children and elderly passengers are among the worst affected.“Women face the biggest problem. Many are forced to go outside or look for alternatives, which is both unsafe and humiliating,” said Madhavi a passenger waiting for a train.Railway authorities have proposed construction of new toilets under the Amrit Bharat Station Scheme. However, passengers fear the project may take considerable time to materialise. Locals argue that a station generating such substantial revenue deserves immediate attention. They say the issue goes beyond convenience, and concerns the dignity, health and safety of passengers.When contacted, Dumraon railway station manager Pravin Kumar stated on the instructions of inspector of works Manoj Kumar Rajak, the station toilets have remained closed due to ongoing repair work. He agreed that passengers are facing inconvenience because of this.